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MassHealth Provider Online Service Center

Provider Enrollment Application

Modify Service Locations

The Service Locations panel allows the applicant/provider to maintain the provider?s service location, doing business as name and address information. The user selects a service location name from the List of Locations panel and then can add, delete or update the service location data from the Location Detail panel and if applicable, the Nursing Home Detail panel.

  • Fields marked with a red asterisk (*) are required.

  • Dates must be in mm/dd/ccyy format. Clicking on the calendar box creates a popup calendar to aid in date selection and entry.

  • Error Resolution:

  • If an error is detected a statement is displayed in the upper portion of the panel. The statement indicates the problem and the method of correction and is preceded by a small red circle with a white "x" (Error Message) in it. The small red circle with a white "x" (Error Message) also appears next to required fields that are in error.

  • Click Leave Helpto close this Help panel.

Step

Action

Response

1

a) Click on a Location record to be modified, from the List of Locations panel.

OR

 

b) Use the numbers and arrows to Scroll through for more record choices.

a) A Location Detail panel is filled with all the values for the selected record.

 

 

b) Additional lists of records for the List of Locations panel are displayed.

2

Directions for entering any of the values on the List Of Locations panel follow:

 

Type Values

Type values in the

DBA Name,

Contact,

DBA Address,

Address Line 2 and

City fields.

 

Drop Down List Box

Select a value from the drop down list box for the DBA State fields.

 

Type Values

Type values in the

DBA Zip Code,

Email,

Phone Number and

Fax Number fields.

Radio Buttons

Select an available option, values, etc by clicking on a radio button for the TDD/TTY field (possible values are Yes and No).

Type Values

Type values in the Phone Number field.

Radio Buttons

Select an available option, values, etc by clicking on a radio button for the Please indicate if you currently use the services of a billing intermediary when submitting claims to MassHealth? field (possible values are Yes and No).

**** Nursing Home Detail - If the provider is a nursing home

 

Type Values

Type values in the Medical Director Name, Administrator Name, and Administrator License # fields.

 

 

Perform Steps 3, 4 and 5 to Cancel Item, Update or Remove on the Location Detail Panel.

3

To back out any changes on this panel that have not been saved yet, click on Cancel Item on the Location Detail panel.

OR

Any unsaved modifications to the Location Detail panel are removed and the panel closes.

4

Click on Update on the Location Detail panel.

OR

The record is updated and the Location Detail panel closes.

5

Click on Remove on the Location Detail panel.

The record is deleted and the Location Detail panel closes.

 

Perform Steps 6, 7, 8 and 9 to go Back to the previous panel, Continue to the next panel, Cancel or Save on any unsaved data on any panels accessed during this process.

 

6

Click on Back on the List of Locations panel.

OR

The system navigates to the previous panel in the provider enrollment process and displays the Legal Entity Detail panel.

7

Click on Continue on the List Of Locations panel.

OR

The system continues the provider enrollment process and displays the Address Type ? List of Locations panel.

8

To back out any changes on any panels that have not been saved yet, click on Cancel Service on the List of Locations panel.

OR

Any unsaved modifications or deletes to any panels during this process are backed out and the system returns to the initial Start An Enrollment Application - Security Warning panel.

9

Click on Save on the List of Locations panel.

All information input on any panel for the provider enrollment application is saved. This allows the user to save the data and, exit the provider enrollment application process, and continue the provider enrollment application at another time. The system displays an Application Saved panel.

 

MassHealth Provider Online Service Center

Provider Enrollment Application

Add Service Location

The Service Locations panel allows the applicant/provider to enter the provider?s service location, doing business as name and address information. The user selects the New Item Button and then can add the service location data, and if applicable, the Nursing Home Detail panel.

  • Fields marked with a red asterisk (*) are required.

  • Dates must be in mm/dd/ccyy format. Clicking on the calendar box creates a popup calendar to aid in date selection and entry.

  • Error Resolution:

  • If an error is detected a statement is displayed in the upper portion of the panel. The statement indicates the problem and the method of correction and is preceded by a small red circle with a white "x" (Error Message) in it. The small red circle with a white "x" (Error Message) also appears next to required fields that are in error.

  • Click Leave Helpto close this Help panel.

Step

Action

Response

1

Click on New Item on the List of Locations panel.

A Location Detail panel appears with pre-filled or blank values in each field.

2

Directions for entering any of the values on the Location Detail panel follow:

 

Type Values

Type values in the

DBA Name,

Contact,

DBA Address,

Address Line 2 and

City fields.

 

Drop Down List Box

Select a value from the drop down list box for the DBA State fields.

 

Type Values

Type values in the

DBA Zip Code,

Email,

Phone Number and

Fax Number fields.

Radio Buttons

Select an available option, values, etc by clicking on a radio button for the TDD/TTY field (possible values are Yes and No).

Type Values

Type values in the Phone Number field.

Radio Buttons

Select an available option, values, etc by clicking on a radio button for the Please indicate if you currently use the services of a billing intermediary when submitting claims to MassHealth? field (possible values are Yes and No).

**** Nursing Home Detail - If the provider is a nursing home

 

Type Values

Type values in the Medical Director Name, Administrator Name and Administrator License # fields.

 

 

Perform Steps 3 and 4 to Cancel Item or Add on the Location Detail panel.

 

3

To back out any changes on this panel that have not been saved yet, click on Cancel Item on the Location Detail panel.

OR

Any unsaved modifications to the Location Detail panel are removed and the panel closes.

4

Click on Add on the Location Detail panel.

The record is added and the Location Detail panel closes.

 

Perform Steps 5, 6, 7 and 8 to go Back to the previous panel, Continue to the next panel, Cancel or Save on any unsaved data on any panels accessed during this process.

 

5

Click on Back on the List of Locations panel.

OR

The system navigates to the previous panel in the provider enrollment process and displays the Legal Entity Detail panel.

6

Click on Continue on the List of Locations panel.

OR

The system continues the provider enrollment process and displays the Address Type ? List of Locations panel.

7

To back out any changes on any panels that have not been saved yet, click on Cancel Service on the List Of Locations panel.

OR

Any unsaved modifications or deletes to any panels during this process are backed out and the system returns to the initial Start An Enrollment Application - Security Warning panel.

8

Click on Save on the List Of Locations panel.

All information input on any panel for the provider enrollment application is saved. This allows the user to save the data and, exit the provider enrollment application process, and continue the provider enrollment application at another time. The system displays an Application Saved panel.