System Notice
Security Warning
THIS SYSTEM CONTAINS CONFIDENTIAL INFORMATION. You are prohibited from accessing any confidential information without a legitimate business reason. This system is subject to monitoring which may result in the acquisition, recording and analysis of all data communicated, transmitted, processed, or stored by a user. BY USING THIS SYSTEM YOU EXPRESSLY CONSENT TO SUCH MONITORING. Use of this system must adhere to all applicable agency policies and standards including and not limited to Commonwealth Enterprise Information Security Policies and Standards (https://www.mass.gov/handbook/enterprise-information-security-policies-and-standards).
WARNING! BY ACCESSING AND USING THIS GOVERNMENT SYSTEM YOU ARE CONSENTING TO SYSTEM MONITORING FOR LAW ENFORCEMENT AND OTHER PURPOSES. UNAUTHORIZED USE OF, OR ACCESS TO, THIS SYSTEM MAY SUBJECT YOU TO CRIMINAL PROSECUTION AND PENALTIES.
Sign In
Announcements
MMIS Maintenance
To allow for system maintenance, the MMIS POSC, the internal MMIS application, EVS and all eligibility services will be unavailable. MAP, CBHI, MeNoB, member and eligibility web services, connect direct and interchange file transfers and Netreveal predictive modeling application servers will also be impacted.
- Saturday, May 18, 2024, from 4:00 PM to 7:00 PM
Reminder: Sunday, May 19, 2024: NEW Virtual Gateway Website is Going Live
The NEW Virtual Gateway website is going live on Sunday, May 19, 2024. All Virtual Gateway users will log into their applications through the new website after May 19th. MyMassGov account creation and multifactor authentication (MFA) set up may be required.
Visit
https://www.mass.gov/info-details/virtual-gateway-resource-assistance-for-providers-and-state-agency-staff for more information.
Starting on Sunday, May 19th, the new Virtual Gateway website can be accessed from the Mass.gov website: Mass.gov > Log In to … > Virtual Gateway
If you have the current Virtual Gateway log in page saved as a favorite or bookmarked in your web browser, it will automatically redirect to the new website after Sunday, May 19th.
You should continue to use the current Virtual Gateway Login Portal until our new log in website goes live on Sunday, May 19, 2024.
Thank you for your continued support.
Monthly Virtual Gateway System Maintenance (Sunday, May 19, 2024 - 4:00AM-12:00PM)
All business services will be unavailable from 4:00AM to 12:00PM on Sunday, 5/19/24, due to monthly system maintenance.
The following Virtual Gateway Applications and Services will be down during this outage:
- AIMS (Portal and Lookup services). Non-VG Applications that depend on AIMS services will also be impacted.
- Webservices (NewMMIS Eligibility, DTA Benefit Webservices, MA21 Benefit and MMIS Member service, General Eligibility Service, EDM, CMIS, HTS and eFAX service).
- All VG2 applications hosted in MITC and VG5 Applications hosted in AWS.
We apologize for any inconvenience this may cause.
Attention Users of Vitals Information Partnership (VIP)
The Massachusetts Vital Records Information Collaborative (MAVRIC) system launch date will occur later than the expected April timeframe while the system undergoes comprehensive ADA testing and improvements. Preparations and training are ongoing. You can sign up for training at www.mass.gov/MAVRIC. We will continue to keep you updated.
Questions? Email RVRSCommunications@mass.gov. Please include your full contact information including medical facility, address, phone, and email address.
Thank you for your partnership and cooperation.